Hiring Top Performers

Hiring Top Performers is the official blog of The Chrysalis Corporation. We are a consulting firm that specializes in providing processes and assessments to small and medium size companies who are committed to hiring, managing, and motivating top performing employees. We post highlights from weekly e-zine, The Total View on this blog and invite any comments and suggestions from our readers or anyone else who stops by. WELCOME!

Monday, August 15, 2005

Perfect Labor Storm Alerts #276 to #280.

Presenteeism isn't about pretending to be ill to avoid work or surfing the Internet when you should be preparing a report. Presenteeism is productivity loss resulting from real health problems.

Fact #276: Depression set U.S. employers back $35 billion a year. (Source: JADA)

Fact #277: Arthritis, headaches, and back problems cost U.S employers nearly $47 billion a year. (Source: JADA)

Fact #278: The total cost of presenteeism in the United States is more than $105 billion a year. (Source: American Productivity Audit)

Fact #279: On-the-job productivity loss resulting from depression and pain is roughly 3X greater than absence-related productivity loss attributed to these conditions. (Source: American Productivity Audit)

Fact #280: Allergies, which affect rougly 25% of the U.S. population during the spring and fall seasons cause a productivity loss of 7 percent among workers.

Tuesday, July 19, 2005

Who Will Cover The Cost of Keeping Aging Workers Healthy?

A 1995 survey conducted by Eckerd College Human Resource Institute predicted that in 2005 the top five concerns for human resources staff will be the skill level of the available work force, managing change, information technology, an aging work force, and management issues. With the exception of rising health care costs, this forecast is nothing short of remarkably accurate. How is it that a problem predicted 10 years ago still leaves business employers with their collective back against the wall? Were such obvious signs ignored or just poorly managed?

The answer is buried in this demographic reality: aging baby boomers represent a greater segment of the general population than has ever been recorded and it is still growing.

The statistics are stunning. Twenty percent of the population, 71 million people, will be 65 or older in 2030. This means healthcare will be an even bigger challenge than a lack of skilled workers for employers in the 21st century workforce. Traditionally, lifelong healthcare and retirement for older Americans has been funded through taxes and increasing worker productivity.

Again, statistics illuminate the problem. Since 1900, the number of older adults has increased eleven-fold, from 3.1 million in 1900 to 35 million in 2000. Four of every 10 people in the work force will be older than 45 in two years. By 2010, one of every five employees will be aged 55 or older. By the middle 21st century, there will be more seniors than children. That statistical milestone is less than 50 years away. Who will pick up the tab for a growing population of dependent seniors? Can we expect that of a shrinking workforce?

Let's look at social security. When social security legislation was enacted in 1945, the ratio of contributing workers to each beneficiary was 41.9:1. That ratio dropped to 16.5:1 in 1950. The current ratio is 3.4:1. Social security trustees predict the ratio will drop to 2:1 in 2040. These numbers reduce the issue to this: how will we afford to keep an aging population healthy?

Then, there is the issue of “replacement workers.” The ratio of entry-level wage earners to retirees has dropped from 9:1 in 1955 to 4:1 in 1995, with projections that the ratio will further decline to 2:1 by 2020. The labor market, which grew at approximately 1.2 percent a year in the 1990s, is expected to decrease to 0.8 percent from 2000 to 2010, and 0.4 percent and 0.2 percent in subsequent decades. Are you beginning to get the picture?

The buzz from “Perfect Labor Storm” detractors, who call the impending crisis more hype than fact, is baby boomers won't retire. That's true. Many boomers strive to stay active and, frankly, many of them aren't financially able to retire. But, boomers will continue to work only if they receive ample compensation and benefits including flexible schedules to allow for leisure activities such as traveling and visiting grandchildren. For employers, it means dishing out mucho bucks for compensation and insurance coverage for the graying workforce. Employers who think health care costs are high now ain't seen nothin' yet.

Effective and efficient business management has never been so important. All inefficiencies will be magnified on the bottom line. That means zero tolerance for poor performing employees. This means only the “best places to work” will survive. As for health care costs, my advice is to build higher costs in the budget until there is a societal solution to caring for an unprecedented aging population.

Sunday, June 19, 2005

Perfect Labor Storm Alerts #271 to #275.

Many people believe education is the cure for the impending (and even current) skilled worker shortages. Few however are willing to address how serious the situation really is.

Fact #271: Fewer than one in four high school graduates who took the ACT test have taken the coursework necessary to succeed in college. (Source: ACT, Inc)

Fact #272: Only 22 percent of the 1.2 million high school graduates who took the exam this year (2004) were ready for college coursework in math, English and science. (Source: ACT, Inc)

Fact #273: Skills that employers are increasingly demanding are ability to work in a team, solve complex problems, and communicate clearly in print and in person. (Source: Coplin, 10 Things Employers Want You to Learn in College)

Fact #274: Skills that will keep workers marketable in the near term are self-motivation, time management, strong oral and written communication, relationship building, salesmanship, problem solving, information evaluation and leadership. (Source: Futurist Update, Feb 2004)

Fact #275: In the future, even more emphasis will be placed on skills that cannot be automated - caring, judgment, intuition, ethics, inspiration, friendliness, and imagination. (Source: Futurist, Sep-Oct 2004)

This knowledge gap was confirmed recently when nearly 50 percent of the 564 jobseekers at the 2004 Lancaster (PA) Chamber Job Fair rated their problem solving and business knowledge skills as average or lower. To receive a copy of these results and more, send a blank email to jobsurvey@chrysaliscorporation.com with the words "I Want a New Job" in the subject line.

Wednesday, June 01, 2005

Ten Excuses Employees Might Give When They're Caught Sleeping at their Desks.

Any of these sounds familiar. . .

1 -- "They told me at the blood bank this might happen."
2 -- "This is just a 15-minute power nap like they raved about in that time management course you sent me to."
3 -- "Whew! Guess I left the top off the liquid paper. You probably got here just in time."
4 -- "This is in exchange for the six hours last night when I dreamed about work."
5 -- "It's okay ... I'm still billing the client."
6 -- "I wasn't sleeping! I was meditating on the mission statement."
7 -- "I was testing my keyboard for drool resistance."
8 -- "I was doing a yoga exercise to relieve work-related stress."
9 -- "Rats! Why did you interrupt me? I almost had figured out a solution to our biggest company problem."
10 -- "Someone must have put decaf in the wrong pot."

Thursday, May 26, 2005

Perfect Labor Storm Alerts #266 to #270

Fact #266: Sixty-one percent of the human resource (HR) professionals surveyed said they find inaccuracies in resumes after carrying out background checks. (Source: SHRM Background Checks/Resume Inaccuracies online survey, 2004)

Fact #267: 80 percent of HR professionals reported that their companies did at least some criminal background checks on prospective employees in 2003, up from 51 percent in 1996.
(Source: Society of Human Resource Management, 2004)

Fact #268: And 35 percent looked at candidates' credit records, compared with 19 percent seven years earlier. (Source: Society of Human Resource Management, 2004)

Fact #269: The rate of unscheduled absenteeism has climbed to a five-year high of 2.4 percent, according to the findings of the 14th annual CCH Unscheduled Absence Survey, conducted by CCH INCORPORATED..

Fact #270: Last-minute no-shows are costing organizations an average of $610 per employee, adding up to more than a million dollars annually for large companies. (Source: CCH)

Monday, May 23, 2005

U.S. Losing $105 Billion a Year to Poor Hiring and Management Practices.

Companies talk about people being their biggest asset yet they fail to match the right people to the right jobs.

Failure to match the right people to the right jobs is widespread. Currently, one out of eight US employees leaves their job before becoming competent. With an average 8 months necessary to attain the required performance level, a mismatch proves costly for the employee as well as the company.

Last year The 2004 Recruiting Metrics and Performance Benchmark Report, published by Staffing.org, reported that cost-per-hire in 2004 was $4,262, an increase of over $260 since 2001. On a broader scale, the cost to hire employees in 2003 ranged from 14 to 29 percent of total employee compensation, a 2.5 increase over the two previous years. And this occurred during a period supposedly where the competition for employees was down!

Add to this cost-to-hire, training costs, lost opportunities, mistakes, morale problems and hiring the wrong people is costing companies a big chunk of change.

Yet these figures are only the tip of the iceberg. According to the report, nearly a quarter (23 percent) of US workers believe their colleagues are incompetent. More worrying still, while they may be critical of their co-worker's performance, US employees also admit that 68 percent of the mistakes they personally make never come to their managers attention.

Looking for a way to ensure that you get the right fit between an applicant and job? The TotalView Assessment System allows you to take the guesswork out of predicting if a person will successful in a position.

To learn more about the TotalView pre-employment assessment, click on this link.

Friday, May 20, 2005

Perfect Labor Storm Alerts #261 to #265

Suffering from excessive workloads and stress on the job, health services workers ready to jump ship.

Fact #261: One-fourth of health services workers plan to change jobs by February 2005.
(Source: careerbuilders.com survey)

Fact #262: Sixteen percent of health services workers search for a new job on a weekly basis.
(Source: careerbuilders.com survey)

Fact #263: Thirty-three percent of health care workers are looking for stability in their next job, followed by fairness at 12 percent. (Source: careerbuilders.com survey)

Fact #264: The top three factors motivating job changes for health services workers are better compensation, more career advancement opportunities and improved work-life balance.
(Source: careerbuilders.com survey)

Fact #265: 11 percent of health services workers stay at their current employer for benefits while 10 percent say it is due to the fear of the unknown. (Source: careerbuilders.com survey)